THE BLOG

Working in retail takes a special type of person, someone who can assess people as soon as they come in the door. What is the customer’s body language...

In today’s world, we all want to be authentic. Millennials are creating new ways to express authenticity, but they’re missing the mark when it comes t...

Effective Leadership involves Feedback. If you intend to influence adult behavior and improve performance, you must master the skill of giving Feedbac...

Let’s face it: we’re all pretty lucky. Most of us don’t roll out of bed in the mornings, we positively hop out of the sheets and greet the morn’ with ...

A decade ago, when the internet was still fairly new and the retail industry stagnant, innovation came in the form of online marketplaces. Now traditi...

“Yeah, so this is like a super chill place… We have TV going on in the back, and if you don’t want to come to work one day, it's okay, just send me a ...

For Shira and Dan Epstein, business is a family affair. Shira’s grandparents started Champaign Surplus almost 60 years ago, and it’s remained in the f...

We took a moment to get to know Karen Roberts, Owner of Get Fit in Amarillo, Texas. Here’s what she had to say:
MG: Why did you choose The Mann Group? ...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your salespeople and, ...

Flexibility

One of the most useful skills for a Retail Manager is flexibility. Flexibility can be defined as a willingness to change or compromise. I...

In the world of retail, corporate masters are often pitted against smaller, mom’n’pop shops—but why? After all, we all share the same goal: converting...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your salespeople and, ...