THE BLOG
At the Mann Group, our client mix is equally divided between Retailers and Brands who sell to Retailers. This puts one group of people squarely in the...
Over the past few weeks, weâve been talking about what we believe are the Seven Crucial Moments in the Customerâs Journey in your store. How you (or y...
Thereâs a graph called the Curve of Forgetting. With an arch and a squiggle, the sketch depicts the rate at which we forget, which, depending on which...
Every month, sometimes every week, a new Mann Group article goes out into the boundless cosmos we call the internet. As we tap out the words of encour...
Youâve probably heard the adage a dozen times about bad habitsâ correlation to boiling a frog. The old scientific proverb goes like this: Drop a frog ...
As a long-time retailer and consultant, I always enjoy the history (etymology) of the industry to better understand how we got here. I was fascinated ...
I went to the uniform shop today to look for a specific pair of compression socks. I am doing a research project for a manufacturer, so I was on the h...
A few months ago I had the opportunity to work retail in a fly shop. I was so geeked out: not only did I get to do what I loved most (play with produc...
âOver the next six months, weâll be using these tenets from Dan to refocus your vision, offering a new standard for you to employ in your business and...
With the approach of the end of the year, my feed is always packed with two main themes: losing weight or a new fitness program to join, and advertisi...
This past holiday season I decided to challenge myself. I have always been opposed to shopping online, yet the stories my friends were telling me made...
In this time of retail (r)evolution, everyone is talking about how the future belongs to retailers with a great Customer Experience. Few people are ta...
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