The Mann Group Blog

Interviewing Excellence achiever hiring leading change small business

When I first became a manager, I began to learn a lot of new things: Inventory management, visual merchandising, sales training, scheduling. One...

Two Minds are Better: The Manufacturer-Retailer Marketing Partnership achiever brick and mortar customer experience leading change

Retail is inherently a partnership between retailer and manufacturer. Specialty retailers are, in the simplest of terms, liaisons between...

MYTH: MARKETING IS A TEAM EFFORT achiever brick and mortar small business

There are many tasks in your business that can be easily allocated: anyone can clean a bathroom, reorganize a rack, tidy a fitting room. These are...

MYTH: EMAIL ACQUISITION ISN’T A PRIORITY achiever brick and mortar customer experience small business

Retailers have a bad habit of avoiding what makes them uncomfortable. Top of that list? Email acquisition.

Chances are your sales staff are...

MYTH: CUSTOMERS WANT A QUICK SHOPPING EXPERIENCE achiever brick and mortar customer experience small business

We live in a break-neck, fast-paced world. It used to take weeks, days, or at least hours to get responses to written correspondence; now it takes...

No Barriers. All the Barriers. achiever hiring leading change small business

In the industries The Mann Group serves there is often an all or nothing mentality. You are either elite or you are not. Brands find...

MYTH: PRICE DETERMINES AN ITEM’S VALUE achiever brick and mortar customer experience leading change small business

Price is an important variable in every shopper’s decision—but how important varies from product to product, category to category, and...

Why Compensation is a Hot Topic in Retail achiever brick and mortar customer experience small business

You guys love—looooove—our episodes on compensation (if your listens are any indication, at least). At first, we were struck by the...

Create a Welcoming Environment achiever brick and mortar customer experience small business

Have you ever fired a store? Seriously, have you ever walked into an environment only to promptly walk out, swearing you’ll never return?...

Recapturing Your Why achiever brick and mortar customer experience leadership

Take a Moment

Starting the retail new year is like taking a giant exhale. January will be busy in its own right and spring’s just around the...

What the Running Industry is Missing achiever run small business

The true realistic runners of the world...

Three weeks ago I decided to join TikTok - which is very out of character for me as I do not have any...

Feature Manager: Kelly Knight achiever brick and mortar change management small business

For most of us in this niche of the retail industry, we’re empowered by passion. We love almost every facet of our jobs: the look on a...

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