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Tom Henry and the Absolute Necessity of Investing in Your Staff bike brick and mortar customer experience influencing behavior leadership redefine retail small business the mann group

Imagine you wake up one morning with no memory of your business. In the middle of the night, every recollection of your profession vanished. Every...

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RAGBRAI: The Greatest Bicycle Ride bike leadership next generation redefine retail

For cyclers across the country and even the world, there’s one event that stands apart: RAGBRAI, or the Register’s Annual Great Bicycle...

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Retailer Turned Manufacturer Solving a Simple Solution with High Return bike leadership mann u orbit

Ard Kessels is a man of many definitions. He’s a dual national Dutch-American who lives in Germany. His bike shop, on the other hand, is...

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Mobile Bike Shop: A Case Study bike brick and mortar leadership

We first met Ian Christie of Summit Bicycles over a year ago, when we profiled him as a Featured Retailer. We delved deep into the 20 Collective,...

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If it Ain’t Broke, Don’t Fix It bike customer experience leadership no excuse zone redefine retail small business soft skills training

“If it ain’t broke, don’t fix it.”
This isn’t a message we usually ascribe to when it comes to business. We’re...

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GEAR Cycling is Online bike gear leadership

At The Mann Group, we live and breathe training. It’s what brews our coffee in the morning and lights our screens at night. But it’s...

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New Industry Leader: Nikolas Obriecht bike brick and mortar leadership next generation small business

“All in the family.” It’s a phrase with which many specialty retailers are familiar. Their shops and sales pitches, their brands...

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What does the Next Generation of Retail Leadership Look Like? bike brick and mortar gear leadership millenials outdoor redefine retail run small business

At Adventure 16 in Southern California, the next generation is the old one.

Over the past 40 years, John D. Mead, President of A16, has consistently...

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Time to Notice the Fall Colors bike dealer panels leadership redefine retail small business

In greek mythology—or, for those familiar with the Harry Potter series, in Dumbledore’s office—there are phoenix. These mystical...

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The Truth about Master Mind Groups bike brick and mortar dealer panels leadership manufacturers outdoor run the mann group

For years, The Mann Group has been helping the veterans of the specialty retail industry and titans of the manufacturing industry across the...

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Get in GEAR bike customer experience gear orbit outdoor run

Excuse us, our age—and our expertise—is showing. GEAR is our most tried-and-true course, with roots that stretch back to our early...

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Student Becomes the Teacher: Bicycle Garage Indy’s Succession Plan bike brick and mortar leadership next generation redefine retail small business

The word “buyout” rings with a level of frantic implications, but the truth is, when conducted between the right people and with the...

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