THE BLOG

It’s a New Year, and that means “new” everything. New goals, new dreams, new plans. Retailers across the country begin the year with these big ideas—i...

Effective Leadership involves Feedback. If you intend to influence adult behavior and improve performance, you must master the skill of giving Feedbac...

“Yeah, so this is like a super chill place… We have TV going on in the back, and if you don’t want to come to work one day, it's okay, just send me a ...

For Shira and Dan Epstein, business is a family affair. Shira’s grandparents started Champaign Surplus almost 60 years ago, and it’s remained in the f...

We took a moment to get to know Karen Roberts, Owner of Get Fit in Amarillo, Texas. Here’s what she had to say:
MG: Why did you choose The Mann Group? ...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your salespeople and, ...

Flexibility

One of the most useful skills for a Retail Manager is flexibility. Flexibility can be defined as a willingness to change or compromise. I...

In the world of retail, corporate masters are often pitted against smaller, mom’n’pop shops—but why? After all, we all share the same goal: converting...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your salespeople and, ...

Manufacturer and Sales Agencies have limited opportunity to influence sell-through in their retail accounts. Historically, the most available method f...

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you ca...

Emotional Intelligence

“90% of the difference between star performers and average performers in senior leadership positions is EQ” –Daniel Goleman

T...