THE BLOG

Effective Leadership involves Feedback. If you intend to influence adult behavior and improve performance, you must master the skill of giving...

“Yeah, so this is like a super chill place… We have TV going on in the back, and if you don’t want to come to work one day, it's...

For Shira and Dan Epstein, business is a family affair. Shira’s grandparents started Champaign Surplus almost 60 years ago, and it’s...

We took a moment to get to know Karen Roberts, Owner of Get Fit in Amarillo, Texas. Here’s what she had to say:
MG: Why did you choose...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your...

Flexibility

One of the most useful skills for a Retail Manager is flexibility. Flexibility can be defined as a willingness to change or compromise....

In the world of retail, corporate masters are often pitted against smaller, mom’n’pop shops—but why? After all, we all share the...

Your store’s personal culture is the defining factor for your salespeople as well as your customers. It defines the behavior of your...

Manufacturer and Sales Agencies have limited opportunity to influence sell-through in their retail accounts. Historically, the most available...

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t...

Emotional Intelligence

“90% of the difference between star performers and average performers in senior leadership positions is EQ” ...

A client of ours came to us recently seeking help with their patio furniture division. Patio furniture is a big-ticket item and a hard sale because...