THE BLOG

A client of ours came to us recently seeking help with their patio furniture division. Patio furniture is a big-ticket item and a hard sale because it...

When we train our clients, some of the greatest resistance we experience is, almost ironically, the anticipation of their own students’ resistance.
Her...

If you’ve ever worked with The Mann Group, you’ve likely heard us talk about forecasting. It’s one of our favorite skillsets and communication approac...

Hey, owners, we’ve got some bad news (actually, we think it’s good news, but we have a feeling you might require some convincing): you can’t do everyt...

Look up the word “self-evaluation” in the dictionary and you’ll be redirected to evaluation. Search for it in the thesaurus and you’ll be told there a...

In 20 years of client work with the Mann Group, we’ve come to an unavoidable conclusion. In the world of retail enterprise, the Store Manager holds th...

*Amendment: After reviewing our feedback forms and internal discussions, the title of this NBDA Super Seminar should have been “Manager Profile Trends...

Congratulations! What an exciting promotion. Webster defines a manager as a person responsible for controlling or administering all or part of a compa...

I trust you are following along in our continued exploration of the phrase/mantra/process, “Gentle Pressure Relentlessly Applied”. So far, we have exp...

So far, we have explored the first two words, Gentle and Pressure. Today we turn our attention to the third word in the process: RELENTLESSLY.

Relent...

Today, let’s tackle the second word, Pressure. It’s immediately paradoxical that these two words are used together: Gentle. Pressure. But any change e...

I wrote a book.

Two actually. On May 16^th my second book, Leading Change: How to Achieve Superior Results with Gentle Pressure Relentlessly Applied w...