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Lost Humility. Lost Humanity. communication consumer insights customer experience leadership redefine retail soft skills training

I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...

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Influence: The Most Sought After Leadership Skill communication influencing behavior leadership mann u redfine retail

There are so many puzzle pieces that make up a good leader. From the mundane—like punctuality—to the intricate—like the ability...

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Is Your Brand Holding Mind Share? communication influencing behavior leadership manufacturers

“How does my brand hold the mind share of the sales associate?” If you’re a brand selling products into specialty retail stores,...

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Obstacles to Listening communication leadership mann u no excuse zone redefine retail soft skills

In this modern, digital age, listening is quickly becoming a dying art. With our eyes and thumbs constantly distracted by texts, emails, phone...

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What Makes A Successful Store Manager? achiever change management leadership leading change

*Amendment: After reviewing our feedback forms and internal discussions, the title of this NBDA Super Seminar should have been “Manager...

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You Have Become a Managerā€¦.Now What? achiever change management communication leadership

Congratulations! What an exciting promotion. Webster defines a manager as a person responsible for controlling or administering all or part of a...

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Pressure achiever change management leadership leading change small business

Today, let’s tackle the second word, Pressure. It’s immediately paradoxical that these two words are used together: Gentle. Pressure....

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Dan Wrote a 2nd Book change management leadership leading change small business

I wrote a book.

Two actually. On May 16th my second book, Leading Change: How to Achieve Superior Results with Gentle Pressure Relentlessly Applied...

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What is Gentle Pressure Relentlessly Applied? change management gpra leadership leading change

At its core, the book is about the phrase: “Gentle Pressure Relentlessly Applied”. In my world, it’s more than a...

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The Integritor achiever hiring leadership small business soft skills

In the late nineties, during my time leading at Bachrach men’s clothing, we had a focus on high-quality hiring. We worked with Jerry Bell of...

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The Entrepreneur achiever hiring influencing behavior leadership small business soft skills

The fifth, and most obvious attribute of an achiever is the Entrepreneur. While it may be obvious that an achiever has entrepreneurial...

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Team Builder achiever hiring influencing behavior leadership small business soft skills

For those of you who have been following along, you know that we are spending six weeks describing the attributes of an Achiever. An Achiever...

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