THE BLOG
In the indelible words of Chris Isaak, we did a bad, bad thing.
We talk a big talk here at The Mann Group. We rebuke and reprimand retailers and...
A good sales compensation plan enables a company to hire good salespeople and motivate them to allocate their time and effort to maximize company...
Ah, the sounds of the season: tinkling jingle bells, crooned carols, the whistle of a kettle, the crackle-snap of a fire. They’re all sounds...
We’re in the business of making businesses—particularly retailers—better. And we have to say, business is booming; the majority...
As a leader in specialty retail, you’re asked questions constantly: what are today’s sales numbers, who called out sick, when does that...
To incorporate empathy into your retail experience is to connect with your customers on a personal, intimate level. No one recognizes that level of...
The customer journey isn’t a new concept, it’s just shifted from the physical to the metaphorical.
When your parents were kids (or maybe...
When I first became a manager, I began to learn a lot of new things: Inventory management, visual merchandising, sales training, scheduling. One...
There are many tasks in your business that can be easily allocated: anyone can clean a bathroom, reorganize a rack, tidy a fitting room. These are...
Retailers have a bad habit of avoiding what makes them uncomfortable. Top of that list? Email acquisition.
Chances are your sales staff are...
We live in a break-neck, fast-paced world. It used to take weeks, days, or at least hours to get responses to written correspondence; now it takes...
In the industries The Mann Group serves there is often an all or nothing mentality. You are either elite or you are not. Brands find...
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