THE BLOG
Weâre spreading ourselves thin, a face thatâs definitive of our lifestyles these days. We want to multitask constantly, we juggle jobs and duties, we ...
In the indelible words of Chris Isaak, we did a bad, bad thing.
We talk a big talk here at The Mann Group. We rebuke and reprimand retailers and manuf...
A good sales compensation plan enables a company to hire good salespeople and motivate them to allocate their time and effort to maximize company prof...
Ah, the sounds of the season: tinkling jingle bells, crooned carols, the whistle of a kettle, the crackle-snap of a fire. Theyâre all sounds we know a...
Weâre in the business of making businessesâparticularly retailersâbetter. And we have to say, business is booming; the majority of retailers arenât de...
As a leader in specialty retail, youâre asked questions constantly: what are todayâs sales numbers, who called out sick, when does that shipment arriv...
To incorporate empathy into your retail experience is to connect with your customers on a personal, intimate level. No one recognizes that level of in...
The customer journey isnât a new concept, itâs just shifted from the physical to the metaphorical.
When your parents were kids (or maybe when you were)...
When I first became a manager, I began to learn a lot of new things: Inventory management, visual merchandising, sales training, scheduling. One key p...
There are many tasks in your business that can be easily allocated: anyone can clean a bathroom, reorganize a rack, tidy a fitting room. These are cer...
Retailers have a bad habit of avoiding what makes them uncomfortable. Top of that list? Email acquisition.
Chances are your sales staff are reluctant ...
We live in a break-neck, fast-paced world. It used to take weeks, days, or at least hours to get responses to written correspondence; now it takes sec...
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