THE BLOG
Weâre saying it again: malls arenât dead.
Are the cold, sterile malls populated by mindless franchises and untrained, unhappy employees dead? Weâll le...
For my 28th birthday, all the dreams of my 11th birthday came true: I finally received my acceptance letter to Hogwarts.
On a humid June day, we packed...
In 1910, Florence Nightingale Grahamâthough you might know her better as Elizabeth Ardenâopened her first Red Door beauty salon on 5th Avenue in New Y...
Doughnuts inspire a lot of reactions: delight, salivation, swooning, palate glee and diet abandonment. At Hole Doughnuts in West Asheville, doughnutsâ...
When we teach managers about employee selection, we recommend they begin each interview by describing a win-win relationship in employment. You know, ...
One scene, two ways.
A customer walks into an upscale mall, red-bottomed heels clacking against polished marble, and traipses into a Prada store. She p...
Technology is not the answer. Or rather, technology is not the experience.
When we say your customers crave connection, we donât mean they crave techn...
Itâs not often weâre inspired by the content on Facebook these days, but a recent post by Tabatha Starr got us thinkingâin a good way. Why has patienc...
Weâre spreading ourselves thin, a face thatâs definitive of our lifestyles these days. We want to multitask constantly, we juggle jobs and duties, we ...
Compensation is often seen simply as an expense to be managed in a business. Letâs reframe that thinking. Instead, letâs view compensation as an inves...
In the indelible words of Chris Isaak, we did a bad, bad thing.
We talk a big talk here at The Mann Group. We rebuke and reprimand retailers and manuf...
A good sales compensation plan enables a company to hire good salespeople and motivate them to allocate their time and effort to maximize company prof...
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